For our Next Working day service, before 12am and before 9am all orders must
be placed by 4.30pm Monday to Thursday and before 3.30pm on a Friday. Please
note the delivery will be made on the Next Business Working day only, this
excludes Bank Holidays.
Scottish highlands addresses
The following postcodes within the Scottish Highlands are subject to a
delivery charge of £3.95
IV - All
HS - All
KA27-28
KW - All
PA20-49
PA60-78
PH17-26
PH30-44
PH49-50
ZE - All
Please make sure you select the correct delivery zone by checking your
postcode to the listings above. Unfortunately we have to cancel any order
selecting the incorrect p&p charge.
Who are our carriers?
Over 90% of orders are despatched by Parcel force, the remaining lighter
parcels (under 1KG) will be sent by Royal Mail. Standard UK Mainland delivery is
approximately 1 - 3 Working days. However, please allow a maximum of up to 14
Working days.
Some of our larger items have to be sent on a pallet - these are sent by
Palletways. Please call us for delivery lead-times on 0870 428 0958.
Parcelforce Worldwide provide a vital link for British
Businesses needing to send express shipments internationally and in the
UK. They are an open market and recognise that their customers have a
choice and aim to offer all their customers with high quality and fairly
priced services, no matter their size.
Royal Mail have a tradition service stretching back over
360 years. Their aim is to continue making an amazing impact on their
business and on the lives of people in Britain and around the world.
Palletways have been Established since 1979, they have
built a reputation on reliability in the collection and distribution of
pallets, locally, nationally and internationally. They currently hold a
fleet of more than 60 vehicles and over a hundred staff.
Do you deliver to BFPO addresses?
To send a parcel to a BFPO address simply go enter items in the basket in the
normal way and go through into the checkout area. When you enter the address of
the simply select the UK as the address location and enter the BFPO address in
the postcode box. As advised by the Royal Mail, everyone's security is important
so please do not write the country of destination on the address.
An example of how a BFPO address should be entered can be seen as follows:
Address line 1: 23456789 Pte Green
Address line 2: A Company
Town/city: 1st Battalion
County: The Postal Rifles
Postcode: BFPO 123
Country: United Kingdom
I want my order quickly, how do I go about doing this?
We offer each of our customers the option of having their goods placed on a
Next Working day delivery,before 12 or before 9 service. This excludes Bank
Holidays and weekend periods. Please see above for the current prices. The
service is trackable and you are able to obtain further details by following the
details below.
How do I track my parcel?
In order to keep track on the status of your goods, please log onto
www.parcelforce.co.uk and use the
consignment number that is sent to you via email, when the goods are despatched
from our warehouse.
Can you get orders to me the same day?
With orders to Hertfordshire, Cambridgeshire and London, it may be possible
to deliver the same day using our own delivery drivers. Please contact us to
discuss a possible same day delivery with our sales advisors.
Problems?
In the unlikely event you should have a problem with your order please
contact us.
We unfortunately are unable to guarantee delivery services, as we rely on a
third party (our carrier), however, over 98.5% of deliveries are achieved on
time.
All deliveries are supplied with an invoice detailing all prices and
products. Should you loose this, please
log into your
account online and print another copy.
Saxon Way Industrial Estate, Melbourn, Hertfordshire, SG8 6DN
